Geforce 397 64 Driver Update Installation Cannot Continue Error
Both the NVIDIA Installer Failed, and the NVIDIA Installer Cannot Continue are error messages that will prevent you from installing drivers for your nVidia graphics card. No matter how many times you try to install them, chances are you will get the same message over and over again.
There is a huge number of possible causes for this error, and it happens with a variety of versions, both driver versions and Windows versions. That means it doesn't exclude anyone, and solving the issues can be frustrating for a lot of users.
Fortunately, even though the number of causes isn't small, there is also a big number of solutions that users have reported to work. There is a big chance that one, if not more, of those methods will work for you, so read on to see which one works best.
Once you've downloaded the drivers, even though the installation failed, there will be an NVIDIA folder in the partition where your operating system is installed. This is due to the fact that nVidia extracts its setup before starting the installation itself. In case you have deleted this folder after the setup failed, start the setup one more time for it to be created – you will need the folder, even though the setup fails. The address for the driver will be C:\NVIDIA\DisplayDriver\XXX.XX\WinX\International\Display.Driver, where C:\ is the letter for your OS's partition drive, XXX.XX is the version number of the drivers you're installing, and WinX is the version of Windows' operating system, as well as whether it's 32-bit or 64-bit.
Method 1: Manually install the drivers
- Open Device Manager by pressing the Windows key on your keyboard, typing Device Manager and opening the result.
- Uninstall the nVidia graphics driver. Expand Display Adapters, and select the NVIDIA graphics driver. From the toolbar on the top, open the Action menu and select Uninstall. Wait until the wizard is complete, and reboot your device.
- Open Device Manager again, right-click the nVidia driver, and select Update Driver Software… . Select Browse my computer for driver software, and from the next screen navigate to the NVIDIA folder where the setup extracted its files. Make sure Include subfolders is checked. Press Next, and wait for it to finish. Reboot your device again when this is done.
- Since the previous step only installed the display driver, go to the folder where the setup files are extracted, and run the .exe file. After you have accepted the terms within the setup, choose Custom install, and check Perform a clean install. This will then install everything that wasn't installed with the manual installation.
Method 2: Delete EVERYTHING related to nVidia, and try the setup again
This method requires that you delete everything nVidia-related on your device, and try the setup again.
- As described in the previous method, uninstall the nVidia graphics driver from the Device Manager, and reboot.
- Open Programs and Features by opening the Start menu and typing Programs and Features, then opening the result. (Older versions of Windows have this as Add or Remove Programs, but it is the same thing under a different name).
- Once inside, uninstall everything from nVidia. Reboot your device as many times as the setups require you to, in order to save all the changes.
- When you're sure that you have removed everything, try installing the drivers again. The setup should work without any problems.
Method 3: Disable your antivirus software
Antivirus software has been known to be able to prevent even the safest of installations, so if you're facing this issue, it might be the result of your antivirus blocking the setup. Depending on which exact antivirus you're using, the steps to disable it are different. However, a good starting point is to right-click the antivirus icon on the taskbar, and see if there's a Disable button. If you can't find such a button, open your software and start searching. Try the setup with the antivirus disabled and see if that works.
Method 4: Rename nVidia's folder in Program Files
As strange as this may look, it actually worked for a couple of users, meaning it's worth trying.
- Open the partition where your operating system is installed, and go to the Program Files folder.
- You will find a folder named NVIDIA Corporation. Right-click it, and select Rename, or alternatively, click it and press F2 on your keyboard. Rename it to something else, and press Enter on your keyboard to save it.
- Run the setup again. It should be working without any errors now.
If you've ever had to deal with malfunctioning drivers, you undoubtedly know that they can oftentimes be a hit and miss. This is also the case with Nvidia's drivers, but if you simply try the aforementioned methods, you will see that you can solve the issue in no time.
Method 5: Using DDU
DDU (Display Driver Uninstaller) is a free utility that you can download, it will basically delete everything related to Nvidia from your computer and it should result in a fresh and clean driver Installation. Follow the steps below to use DDU Safely.
- First of all, head over to this website and download DDU (here).
- Once it's downloaded you can extract it by using WinRAR or 7zip.
- Now you will have to boot your Windows 10 into safe mode.
- After booting into safe mode open DDU.
- Select your device type to "GPU" and then Select "Nvidia".
- Now press "Clean and Restart".
- Now, once you are restarted into normal mode. Simply try to install the Driver again.
If none of these methods and workarounds shown above have helped you at all, you can try to download the Nvidia Driver from the official website of Nvidia instead of downloading it from GeForce Experience you can download drivers (here). Simply select the appropriate driver for your computer and you should be good to go. Keep in mind that if you are using a Laptop and having this issue, it's possible that your Laptop manufacturer has posted the custom modified driver on the laptop's support page.
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Source: https://appuals.com/how-to-fix-nvidia-installer-cannot-continue-error-on-windows-7-8-and-10/
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